November 1, 2002

Maria Zachmann
Border Books
3001 Hennepin Ave S
Minneapolis MN 55408

RE: Contract Negotiations

Dear Ms Zachman:

It is customary to send initial letters to the store manager, and it is even more usual to have them deferred to the corporate offices. Please pass this on to whomever will be conducting the negotiations on behalf of the company.

The N.L.R.B. certification came to us on October 31, 2002 and we would like to select dates to begin the negotiating process as quickly as possible. First contracts are always challenging, but we believe the agreement we will introduce, will be one that works well for all parties. In talking with workers, it is clear their interests lie in developing a practical, concise document that helps re-establish their role in making Border's a strong, viable retail operation.

I am encouraged by engaging in a process where workers are this interested in the daily operation of the store. Border's is fortunate to have workers dedicated to that end.

Please note, this document is being copied to workers in the store. I feel it is only fair to you to know these communications and subsequent negotiations will be available to workers in several different formats. There will be no secrets or behind closed door discussions with the employer that are not shared with workers and others.

I appreciate your prompt action on this matter and will tell you we are interested in securing a good fair settlement with the least amount of disruption possible.

Sincerely,

Bill Pearson
President
UFCW Local 789

Bernie Hesse
Organizer
UFCW Local 789