what's glorified about it? get ready to have your title stripped. once they prove they can run the store with a manager sitting in the back that maybe knows how to open a DC, they'll decide they no longer need AMs. AMs in our store were always an important part of the team. we were able to cover a lot of bases with our manager. now they are moving in a manager who's following the party line, an "associate" who know's what she's doing and the people in place are also being stripped of "power," responsibility and dignity. too bad if your feelings are rubbed the wrong way. sign this reaffirmation of your duties, work all the night shifts, forget about your other obligations, all heil to whoever's in charge.

Good luck, Tiberius.

If it really is getting intolerable, you can complain. However... I agree with rocketg5 in this: be VERY careful how you go over your manager's head. In my experience, this company follows the maxim "No good deed goes unpunished." Watch yourself, and make sure you keep your personal figures up so they can't turn around and use them to push you out. CYA at all times.

Otherwise, if you *can* stand it, let the manager hang him- or herself, ask your keyholders and co-workers to pitch in (assuming you have a good team in place) and just do the best you can. You certainly aren't alone! And you mention that other managers have given you encouragement-- that's a good sign. :compress:

Seems to be a common theme. We have had a lot of turnover amongst keyholders and managers in our store. About half the people who had "manager" somewhere in their job title sat in back doing "paperwork" and managing their personal phone calls.

Work hard, and maybe you will get a computer generated paper certificate to hang on the wall somewhere. You sure won't get any raises.