is it really all that bad?

I know this may render me unpopular on the site, but i HAD to say something.

As someone with a college degree who has worked a variety of jobs, my question to you guys is simple: is it REALLY that bad?

I have my gripes about Waldenbooks too. They do tend to underpay, and ask managers to work too much (especially during xmas). DM's have a tendency to micromanage, giving you a long list of things to get done and then wonder why your DC is still in the backroom unshelved and the returns list isn't done. In the past PR seemed to be more important than actually selling books, and now there is a dillema of either "turning browsers into buyers" (by selling cheaper items like bargain and candy) or "driving A$T" (which is hurt by selling bargain and candy.

However, you guys are being unrealistic if you expect any job to be much different. MOST people have gripes about their jobs. Most people feel overworked and underpaid. .

I recently came back to the company after working a "respectable" 8-5 monday through Friday job. Needless to say, it paid a hell of a lot better than Walden's. But I couldn't stand the monotony. Getting up the same time every day. Doing the same thing every day. Seeing the same people every day. Sitting at a desk for 9 hours (GRR--that was the worst part. And my boss there could be a micromanaging jerk too. So I came back to Waldenbooks, where I was instantly welcomed by my DM and within 8 months I'm already being given a high volume store.

I'm just saying you guys should think about the positive aspects of this line of work. I have friends who work other retail jobs--and believe me--Waldenbooks is by far the least of the evils. They do tend to pay above the retail standard (as anyone who works at Walmart or the Gap or any other mall store). We get to work around books. Yes, customers can piss us off sometimes, but I ENJOY talking to DIFFERENT people every day about books and even just socializing with fellow readers.

We get a variety of scheduling, the company works around school (which would allow a lot of the naysayers to finish college and go look for another job if theirs sucks so bad), and the benefits are rather generous if you compare them to other companies (my brother works for the state and my parents are teachers. they have to pay nearly $200/month just for health insurance!). It is also a fairly liberal company offering domestic partnerships benefits and sporting a fairly ethnically diverse staff.

It isn't so bad ya'll. Flame me if you will, but I'd like to hear from some more optimistic minded people who realize the grass isn't always greener. And if you're thinking about B&N? FORGET IT. That company is much more cruel to its employees than BGI is. They pay that extra $1 an hour for a reason.

Yes it sucks sometimes. But most jobs do. If you're looking for a job where you don't feel underappreciated or underpaid then you're in for a big disappointment in life. Most jobs will piss you off sometimes. The key is communicating with your boss and coworkers and trying to come to a solution rather than just coming to the internet to vent.

No job is perfect. And all in all I enjoy working for this company.

Sue me.

To Quote Drew Carey:

"Oooh, you hate your job? Theres a support group for that. It's called EVERYONE! We meet at the bar."

my sentiments exactly. i understand some of the complaints on this site, but give me a break.

if you don't like your job, then do something to improve your situation. go back to school, for instance (BGI will work around your schedule). Get a degree and go find that "perfect" job that doesnt exist.

Most of this stuff on here just sounds like whiny 20 year olds who want to make a comfortable living working retail. GUESS WHAT? It ain't gonna happen. Do a good job and promote up, or QUIT. We don't need the negativity.

Opti, I agree with a great deal of what you're saying. It's a good idea to fill out some job applications and send out some resumes every six months or so. There are two good things that happen when you do that. The first is that you might actually get hired for a better job. The second is that when you interview for other jobs, you'll have a better idea of what you like and hate about your current job. Sometimes you'll find out that every job has its disadvantages and maybe you can put up with those in your present job, after all. In any case, you'll get a better idea of what the job market is like and what skills you might want to learn to make getting a better job easier.

Looking for other jobs is far better than going to a bar and kvetching.

But, let's be clear about a couple things. None of what you're saying precludes trying to unionize. Unions aren't just for "bad" companies. Selling books is a business. Organizing for better pay and working conditions is a good business decision. It's a legal right.

If you're trying to suggest that all retail jobs have always and will always be low-paying, you're missing some facts.

Currently, many regions in the retail food industry are heavily unionized. Grocery store workers in Philadelphia earn about 150% of what grocery store workers in Austin TX earn-- and it's simply a matter of organizing to bargain collectively. They do the same work. In Philadelphia, the workers can raise families on their pay, while in Austin it's a high-turnover occupation.

And you're forgetting that when the Borders brothers owned the franchise-- hell, even when Kmart owned the franchise-- employees were noticeably better paid. Wage increases fell from 10% to 6% to 4.5% to 3% a year because workers weren't organized to stop this.

Opti, I'm also with you on this "poor, poor pitiful me" stuff, except that I think it's crappy that workers have so little power to bargain when compared to corporations. The fair thing would be for all public-owned corporations to have to bargain with some representative of their workers. The managers ultimately report to the shareholders and some workers' bargaining agent should ultimately report to the workers. Then there'd be fairness in bargaining, a balance of power.

And you should also give a break to those who post about stuff that bothers them. Employees certainly have a right to gripe, whether it's at a bar or in this forum. At least, in this forum, the griping is open to mgmt's counter-opinions.

Yes it really was all that bad!!! Try working for a manager who threatened to cut your hours because you have seizures. Try working for a manager who didn't give you a promotion you deserved, but gave it to someone who was ALWAYS late or called in sick because you have seizures. The store I came from was a nightmare. There were times I didn't get my break, 10 mins, but I worked for them as my boss sat at his/her desk making a mess so the staff can get blamed the next day. The staff was lazy. But look at the role model they had. There was a time when a coworker & I were scanning books, we were both on the floor the manager was at the desk, a customer came to the counter right after we looked up there the manager got mad because s/he had to help her and yelled at us on the sales floor in front of customers. We didn't do anything wrong! The manager didn't train her staff as much as s/he needed to. The store was disgusting!!!!! Both the sales floor and the backroom. Lets just say someone taped a dead cockroach on the floor. People messed with the sign in sheet. I had enough of everyones BS, I walked out during my shift. I started at 4:30, I didn't get a break until 9:30 at night. I had medicine I had to take. They didn't give me a 10 at least. There were 4 people, counting me, working that night. The keyholder didn't know how to run things. I reminded him/her too "I get a break." When I got my break I went into the backroom saw the other keyholder and said to her I want to quit. We had our words she told me to quit and I gladly did. I called the boss told I was quiting, gave her my reasons, and she was yelling at me while I was crying. She said "Don't use me as a reference." I took that as a threat. on applications you have to put down your last employer. Obviously I not going to use her as a reference. Before leaving that store I couldn't remember my dreams. After leaving that store I was having nightmares about that store for a few months. But I am happy to say after quiting that hell hole of a job I haven't had a seizure. :queen:

Your delusional if you think B&N is worse than Waldenbooks. You obviously have not worked there. I have worked at both and can confidently say that Waldenbooks is appalling. At

Waldens: you are pressured to upsell an item, a gift card, and a promotion with every single fucking tranaction.

B&N: Sell the card, then fast cashiering to get them out of there.

Waldens: you are written up if you do not meet certain company "averages" like UPT or A$T or PR.

B&N: N/A

Waldens: walk around the sales floor, say hi, ask if you can help, create rapport, tell about a promotion, and suggest another item.

B&N: say hi, ask if you can help, tell them about card when applicable.

Waldens: Sell more stuff! Sell, no task work! Which is why Waldens stores are usually such a mess and in complete disarray.

B&N: Focus on tasks and sell when appropiate. Which is why B&N stores are usually pristine.

I could go on and on. You don't know wtf your talking about.

P.S. This is not to say I don't have gripes about B&N. I wish there were unions in both companies to improve conditions and wages for all workers.

I've been assuming that Waldenbooks employees regularly look in on the Borders threads, but that's probably not always the case. You might want to look at the Minority Union and National Strategy threads in the Borders section because we're talking about reconfiguring our organizing strategy.

In short, a minority union would be an alternative route to the day when the vast majority of bookstore employees are organized. Instead of organizing one store at a time, a minority union would allow all bookstore employees to join an organization, regardless of who you work for, what region you live in, or how your coworkers feel about unions. There are other advantages I've tried to explain in those two threads.

While it may be a while before bookstore employees will be protected by contracts, we may soon have a union that all bookstore employees can join. What resources that union would offer are yet to be determined.

I have to post a reply on this one. I've worked for Waldenbooks for 5 years now. It hasn't been all fun and games and I do have some gripes about the pay. But like I've read on here before: you don't work here because you want to be rolling in the cash, you work here because you like books. I'm not sure where all of you guys are coming from, what kind of stores are run where you work; maybe it is a hell hole. I guess I'm just lucky. My manager has been with the company for almost 20 years, she's raising her two kids on Borders inc. insurance, she makes around 40,000 a year (don't ask me how i know that) and she's fun. She takes the booksellers' side and she is very laid back. We make plan, upt, and all of that other crap. And our store looks nice, as much as a "metal" store can. The asst. managers are my best friends and we do stuff outside of work all the time. I'm the sr. bookseller and run the kiosks at x mas time and everything flows nicely most of the time. All of the other booksellers are like family as well. The store has a party about one every four months at someone's house and we all get plastered , dance, make fun of ourselves, and go to work the next day. I guess what I'm trying to say is that people make your work. Not all stores are run by the spawn of satan.

It's not perfect, but it's getting better.

All of the bad stuff I read on here also has another side to it. I think a lot of people forget that sometimes. Pay's not the best, but I'm getting around a 5% raise each year, that's not bad. We're getting ready to open three new kiosks....I get a salaried paycheck until January for that, that's not bad either.

B&N may be a lot nicer on the outside, but there are times I wonder what kind of people are truly running that bookstore. There is a B&N store less than 1 mile from our store and we do call over there on occassion..... their knowledge of books and authors and titles are less than impressing, even with their computer. I'm not sure about other Waldenbooks, but our store prides itself in trying not to use the computer, but knowing what we are talking about and knwoing the product we sell.

PR's are a thing of the past. I was the first to dance on the counter for that blessing. As far as suggesting an item, egc's , upt, and all that other stuff....well , that's just business. When a mall chain is compeating with B&N and yes, even the Borders down the street, then we have to do everything we can to make that extra buck. Now, I'm not suggesting to go out and just "sell more stuff" , it's just not that simple. But have fun doing it. The "sell more stuff" crap is crazy, I will admit. I looked to my manager and said, "Sell more stuff? What the hell does that even mean? I didn't know we were in the business of 'stuff'!" So, yeah I have issues too, but for the most part it really isnt' that bad.

KlW...You're damned lucky.

I hope your manager can maintain the increasingly fine line between satisfying the higherups and treating her employees decently, or your situation could easily become the nightmare that others have described here. Since you say your manager "takes the booksellers' side," I definitely wouldn't place any bets on how much longer she'll last. Sounds like she's a lot like our previous manager was. He got canned a little over a year ago.

Yeah, I am lucky. But I doubt she's going anywhere. She's been the manager there for the last 18 years. She's outlasted dozens of DM's and switches in regions. She meets our goals and that seems to make everyone happy, even Bob our RM. Our mall is strong and we don't get bothered by our DM much since she is understanding and we're at the other end of the state. I'm not worried. I just wish all Waldens were like that.

Hmmm...could your store use a former Waldenbooks keyholder with over 6 years total experience at W-books and Borders?

I'm moving to wherever you are if the answer is yes. :cheers:

[not entirely kidding]