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Just say no to being a key holder!!

Sun, 06/20/2004 - 10:52 — speechless

Listen, I'm probably nearly twice the age of the average Waldenbooks employee (and, as my other post mentioned, about to be a former Waldenbooks employee) so I

‹ Free at last (but poor) Like Vince Lombardi said }:) ›
Mon, 06/21/2004 - 21:25 — NoCoHo

Yeah, this is sooooo true. And one more hassle is that you're stuck at closing until you get the registers to balance, which can be a complete nightmare if you're overtired and can't get them to count out right. Believe me, I remember that one far too well!

It is definitely a more serious responsibility than a lot of people realize until AFTER they've agreed to it. Even though I was middle-aged when I took on the job, I wasn't fully aware of how much was involved until I'd screwed up some crucial stuff a few times. What I wasn't told in advance was that I would oftentimes be the only employee in the store for 2-3 hours after opening, so the possibility of being robbed isn't as unlikely as you might think as there was so much stuff around the register area that someone could easily have demanded money without being observed--and this was a small mall store! Be very sure that your AM and GM are both patient and willing to give you the training you need, also.

Thu, 10/28/2004 - 07:21 — WallsOfJericho

Huzzah! Great post. Getting keys is treated like getting a varsity letter jacket except you don't get a patch that should read "DUNCE" for accepting them. The whole problem of dealing out keys generally comes down to either people fighting about who's responsible enough to take them, or who's left that the management can give them to when eveyone else bails. People mistake the idea of being a keyholder with someone who's on the way up in the store, or on the way to a pay raise. Nothing could be further. I was lucky, I caught a few breaks, got the money I deserved for taking the keys, and enjoyed the thrill of getting them back after being wrongly stripped of them. (Yes I AM a DUNCE!)

Sun, 11/20/2005 - 03:48 — Minnie

NoCoHo wrote:
Yeah, this is sooooo true. And one more hassle is that you're stuck at closing until you get the registers to balance, which can be a complete nightmare if you're overtired and can't get them to count out right. Believe me, I remember that one far too well!

You don't know what a hassle is until you have a couple of kiosk deposits to count and put through the computer(and a store full of people who all want to go home on time).

Sun, 01/29/2006 - 17:20 — LolitaBonita

Definitely true...I really wanted to be keyholder, because I was TOLD that I would be getting a raise. It only took a month for the raise, but my retro pay was way off, so I lost pretty much a month's worth of my raise.

It also sucks because the person I moved up and replaced had been keyholder for six months and didn't ever get his raise, that's why he quit.

Tue, 05/23/2006 - 03:33 — mels

these problems are with your management staff not the key holder position itself...becoming a keyholder should entail a raise from the time you are trained to use them just like any other promotion within the company. The paperwork is a little tedious it can take a couple of weeks to get retro pay but there generally is not a prob with receiving it, if there is i recommend calling payroll because they will either explain the misunderstanding or give you the owed pay...they're not just gonna keep it from you.

Tue, 06/13/2006 - 02:20 — schumilvr

your so wrong. these kids do need to learn responsibility. Sometimes you have to make sacrifices in order to gain experience. Managers do notice who puts forth the effort and sacrifice. Since when did it become the norm to only put forth as much effort as you feel your being paid for? I know at my store I kept my eye on someone who I felt was putting forth the effort. I took this info to my DM who has now offered this person full time with a raise. Not all managers are blind. If you see something wrong speak up. If your not willing to then quit whining.

Tue, 06/13/2006 - 12:27 — luv2read

Very true. Managers DO notice. I had a couple of seasonal employees who "assumed" that they would stay on. I noticed that one tended to show up late for her shifts, and another took very long and extended breaks ~ 60 minutes instead of 30, or 40 minutes instead of 30. Guess who didn't get asked to stay on after the kiosks close.

Tue, 11/25/2008 - 16:36 — Tanushri

this very nice, thank you.

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